ORNAMENT TREES.COM CUSTOMER SERVICE FAQ
How We Handle Refunds on Returns/Cancellations
BROWSE THE FREQUENTLY ASKED QUESTIONS BELOW AND CLICK THE LINK.
--> How are refunds issued?
--> When can I expect my refund?
--> How long will it take for the refund to show on my credit card?
--> What if my card is expired before the refund is issued? Can you still refund me?
--> What if the Paypal return /refund period has passed?
--> How will you refund my e-check /USPS money order payment?
--> Are any fees deducted from my refund?
--> Do you deduct these charges on a return of damaged or defective merchandise?
--> In what form are refunds made?
--> I paid for expedited shipping and my order was not delivered on time. Can I get a refund?
--> If all is well after you receive it, will I get full refund?
--> Why are you charging a restocking fee?
--> How is the 25%-35% restocking fee applied?
--> How is the 50% restocking fee applied?
--> What does the 50% restocking fee cover?
THE ANSWER APPEARS BELOW:
More helpful links:
How to Buy a Metal Ornament Tree
Repacking a Return
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